The nation’s second largest privately owned truckload carrier, U.S. Xpress, uses Kaazing to modernize their proprietary transportation management system, XPM, fleet management, planning, and customer service.
U.S. Xpress Inc.’s new multi-screen, integrated web management experience delivers a continuous flow of live data, information, and communication across all its operations. This helps planners work with their regions to effectively plan their freights and fleets. U.S. Xpress is working to move customer service to a real-time push notification track-and-trace system. The current system can take up to two hours to track freight shipments.
Bruce Odum, Distributed Application Manager, U.S. Xpress:
“Kaazing allows our internal applications to receive and deliver messages, information, activities, and third-party data through our web application in real-time. Our operators are much more productive – they manage their assigned trucks, drivers, and owner operators from planning, dispatch, to final real-time tracking. I see our first implementation using Kaazing as just the beginning. In the future, we would like to incorporate Kaazing-powered real-time alerts based on activity streams to help manage our fleets more efficiently.”
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